Frequently Asked Questions

Starting counselling can bring up lots of questions, particularly if you haven't had counselling before. I've answered some of the things people most often want to know below. If there's anything else you'd like to ask, you're very welcome to get in touch.

Getting started

What types of counselling do you offer?
I offer integrative counselling with a person-centred approach at the heart of my work. This means our work is centred around you and your individual experience, while I may draw on other therapeutic approaches where they feel helpful and appropriate.

Do I need a GP referral?
No. You can contact me directly to arrange counselling.

How do I know if counselling is right for me?
You don't need to be certain before getting in touch. The free 15-minute chat gives us an opportunity to talk briefly about what you're looking for and whether counselling with me might feel right for you. There's no obligation to book a session afterwards.

What happens in the first session?
The first session is an opportunity for us to get to know each other and for you to share what brings you to counselling. We’ll talk through your needs, answer any questions you may have, and give you the opportunity to get a sense of whether counselling with me feels right for you.

What issues can counselling help with?
People come to counselling for many different reasons. You might be experiencing anxiety, low mood, bereavement, stress, relationship difficulties or a significant life change. You may also simply feel stuck, overwhelmed or that something isn't quite right. You don't need to have a diagnosis or fit into a particular category to come to counselling.

Sessions and practicalities

How long is a session?
Each counselling session lasts for 50 minutes.

How much does counselling cost?
Sessions are £45 per session.

How many sessions will I need?
This varies depending on your needs. Some people benefit from short-term counselling, while others find longer-term support more helpful. We can discuss this together and review as we go.

How are sessions held?
Sessions are available face-to-face in Warrington, online or by telephone. We can talk about which option feels most comfortable and practical for you.

What is your cancellation policy?
If you need to cancel a session, please give at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice may be charged in full.

Confidentiality and privacy

Is counselling confidential?
Yes. What we talk about is treated confidentially and in line with the BACP Ethical Framework. There are some circumstances where I may need to share information, for example if there is a serious risk of harm to you or somebody else, or where I am legally required to do so. I will explain confidentiality and its limits clearly when we begin working together.

What is your website privacy policy?

Our privacy policy can be viewed here.

What is your website Cookies policy?
The less exciting kind of cookies have their own policy too. You can read the Embers Therapy website cookie policy here.